Creative Banner Assemblies really delivers on its promises to customers with its new “S.T.A.R. Commitment,” which guarantees customers that they’ll be taken care of with each and every order they place through excellent service and high-quality products.
“S” represents “Satisfaction Guaranteed,” and promises the customer 100 percent satisfaction or the return of their product for a replacement, alternative solution, or product refund.
“T” represents “Timely Delivery,” and pledges on-time delivery to a specified in-hands date or that product is FREE.
“A” represents “Assistance to Build Your Business,” providing customers with detailed product instruction sheets, videos, and art templates.
“R” represents “Responsiveness,” ensuring the customer that Creative Banner’s Customer Care is always there to answer phone calls or emails and will provide fast 24-hour proofs for imprinted products.
Creative Banner understands that when a company wants to be the best, they need to provide the best to their customers and it all starts with the “S.T.A.R. Commitment.” “We want to be the first company that our customers call for their display solutions, and the S.T.A.R. Commitment promises them a positive experience and reason to call us the next time they want to place an order,” says Ben Reese, Creative Banner’s sales manager.
For details and restrictions, you can contact Creative Banner Assemblies at 1-800-528-8846 or visit their website at www.creativebanner.com.