Cushing, a leading display graphics firm in Chicago, today announced their selection of printIQ as their management workflow software. The platform will enhance production, project management and integrate orders into one central database. Led by company president Cathleen Cushing-Duff, Cushing is a nationally certified Women-owned business enterprise (WBE), and founding member of ReproMAX, a network of independent print service providers.
“printIQ offers robust tools that streamline the complexities and variables of customer work orders, from proofing and written installation details to third party purchase orders,” said Joseph X. Cushing, Executive Vice President, at Cushing. “The platform includes functionality our production team is familiar with, and printIQ has an outstanding track record for API’s and technology. As our system requirements continue to evolve, we are excited to partner with their project management team.”
Cushing began providing blueprints for the (AEC) architecture, construction and engineering industries one month before the 1929 stock market crash. Reprographic needs shifted during the following decades, leading management to invest in digital presses, wall graphics imaging and finishing equipment. With projects becoming increasingly complex, Cushing’s Executive Vice President, set out to find a solution to optimize production and project fulfillment.
“Cushing recognized the value in enhancing its online presence for their customers and with printIQ they get an online portal, straight out of the box, so that customers can submit, pay, and track orders with ease. You can even create branded portals for customers to make the experience that much more personal. The real beauty of the process is that those online orders are created directly into printIQ with no additional touchpoints. With printIQ, they will be able to improve their customer experience, making it easy for clients to order print at all hours of the day, while also streamlining their operations,” said Matt Miloszewski, Eastern Region Sales Manager for printIQ. “Our North American delivery team will be working closely with Cushing’s staff to ensure the implementation will streamline as many operations as possible, while ensuring the IQ system is configured to meet the operational and reporting requirements at Cushing.”
Recently, Cushing was named a top Clutch.co service provider in Chicago, and their investment in printIQ signals a continued commitment to efficient workflow and client support. Additional benefits of printIQ include inventory management and invoice automation.
“We look forward to efficiencies that keep Cushing ahead of trends and at the forefront of customer satisfaction,” said Cathleen Cushing Duff. “We are excited to experience lower operation costs, overall improvement in communications and continued growth in the Chicagoland market.”