Samsung Unveils All-In-One Kiosk for Contactless Ordering and Payment

Samsung

Samsung Electronics has announced the expanded availability of their Kiosk display, an all-in-one secure solution that offers simultaneous contactless ordering and payment capabilities. Providing businesses with easy install options and an enhanced protective coating, the Kiosk is now available.

“Samsung is disrupting the kiosk market with its innovative and secure self-service capabilities that are ready to use out-of-the-box and within reach for any business,” said Mark Quiroz, Vice President, Display Division, Samsung Electronics America. “The touch display with a speaker, printer, scanner, payment solution was designed with the customer in mind.”

Available in a stylish grey-white color, the twenty-four-inch touchscreen display is powered by Samsung’s proven SoC (System on Chip) technology, removing the need for an external PC—all while delivering powerful and reliable technology.

The Kiosk adopts a modular design to provide a variety of payment options for customers, including a fully integrated EMV terminal cradle (MasterCard, Visa) for a Verifone terminal (P400), in addition to barcode, QR code and with a built-in printer and Wi-Fi system. (Note: Wall mount and EMV terminal must be purchased separately.) This all-in-one functionality makes maintenance fast and easy, ensuring minimal business downtime, a decrease in operating costs and increased customer satisfaction.

Quick & Easy to Deploy

The Kiosk is suitable for any business environment with a variety of installation options. Firstly, the countertop design can be installed on any counter or table within a store, without the need for any additional construction, saving time, money and space. When installed with a stand, it can be positioned anywhere within a store due to the detachable functionality of the stand, seamlessly integrating with any interior design. The Kiosk can also be wall-mounted to maximize space savings.

Sleek & Modern Design

During a time when contactless interactions have increased, Samsung treated the Kiosk screen with an antimicrobial coating to protect the panel from degradation*. The coating prevents the screen from being tarnished by oxygen and sulfur in the air, maintaining crystal clear picture quality throughout the lifespan of the Kiosk. In addition, the display is covered with a shatterproof film, enhancing customer safety by ensuring that glass doesn’t scatter even if it’s broken for maximum protection.

Effortless Security & Management

The kiosk uses three-layer security protection powered by Samsung Knox technology, designed to protect its hardware, payment platform and application, as well as customer information, against external threats such as hacking. It also supports application development on the secured platform through a Linux-based open-source operating system, powered by Tizen, providing high compatibility and supporting web standard technologies (HTML5, JavaScript, CSS), so developers can easily create a variety of software applications that can be used on the Kiosk.

Major fintech and Point of Sales (POS) solution partners are joining the Samsung Tizen Kiosk ecosystem, with already more than 20 partners such as GRUBBRR™, Softpoint, Nanonation Inc., 900 Solutions Corp., Big Digital Corp., Global P.O.S, EuroPOS, Nowbusking, and others playing a pivotal role in expanding the possibilities of powerful innovations such as the Kiosk.

For the Kiosk, Samsung worked with GRUBBRR, a software technology provider focused on automating commerce with its enterprise-grade suite of self-ordering and contactless solutions, such as kiosks.

“In answering the immense demand for an All-In-One Smart Kiosk, GRUBBRR recognizes the value of partnering with the most trusted electronics manufacturer, Samsung,” said Sam Zietz, CEO of GRUBBRR. “Samsung doesn’t dabble in a space, they come in fully committed and create massive disruption with premium products at a reasonable price point.

“Samsung coming into this space is going to democratize access to kiosks and enable merchants to do things they never thought were possible.”

With the MagicINFO Remote Management feature, store management can improve efficiency by identifying any issues in real-time and taking necessary measures when a problem occurs. Remote control capabilities enable the diagnosis of issues and remote control of essential functions such as switching the screen on and off.

—Press Release

* Antimicrobial coating does not protect users or other items against bacteria, viruses including Covid-19, germs, and other disease organisms. Antimicrobial coating on surface of screen only.
Antimicrobial Coating is on surface of screen only and the effect may vary depending on conditions of use. To perform its antibacterial function, this product has been treated with the biocidal substance Zinc Pyrithione. Antibacterial certification: UL2282 which is granted when the antibacterial effectiveness is more than 99%. (Test method(JIS Z 2801) : after inoculation of 0.4cc of liquid with bacteria(Escherichia coli and Staphylococcus aureus) on specimen(5cm x 5cm), a sterilized film(4cm x 4cm) is adhered and left in a thermo-hygrostat with a relative humidity of 90% or more at 35°C for 24 hours, and then the efficiency of killing of the bacteria is measured / Test agency: FITI Test Research Institute).